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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Steve Augst

October 26, 2026

5 out of 5 rating by Steve Augst
"Great service"
We responded:
"Thank you so much Steve for the 5 Star Review!"
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Chanell Rivas

October 23, 2026

5 out of 5 rating by Chanell Rivas
"Excellent service such friendly staff joy collins is awesome"
We responded:
"Thank you Chanell for the shout out to our amazing staff! Im so glad we were able to earn your 5 stars!!"
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Jesse Cobos

October 23, 2026

5 out of 5 rating by Jesse Cobos
"Joy Collins goes beyond her job and help out the best she possibly can! Great agent!"
We responded:
"We really appreciate you sharing your experience with our local insurance agency! Thank you and we are here to help anyway we can!!"
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Chantal Rivas

October 23, 2026

5 out of 5 rating by Chantal Rivas
"Joy Collins was amazing, she really helped me get to where I needed to be, she was exceptionally patient with me as well! She was amazing to work with, answered all my questions, was so sweet when doing so too! She made it super easy to do and I’m so grateful for her help, I highly recommend her!"
We responded:
"Chantal thank you for letting us know about your experience and sharing with others! It means so much and I am so glad we could help and earn the 5 Star Review!!"
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Happy Smile

October 23, 2026

5 out of 5 rating by Happy Smile
"Eddie is super friendly, kind and thorough with all insurance needs. He answered my questions and made offers that were considerate to my situation. I didn't feel pressured to sign up for anything but felt educated regardless of the type of product. He even checked in via email to ask if I needed anything after getting my policy. Thanks Eddie."
We responded:
"We really appreciate your kind words about our staff! I’m so glad we could help with your insurance needs!!"
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Dianne Lanuza

October 23, 2026

5 out of 5 rating by Dianne Lanuza
"Great service!!!! Very helpful and explain everything really well. They make sure I understand what I need to know and are always informative. Definitely recommend them!"
We responded:
"Thank you so much Dianne for sharing your experience! We are here to help. "
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Kendrick Astarloa

October 13, 2026

5 out of 5 rating by Kendrick Astarloa
"Exellent service really enjoy going into the office always very welcoming and tbey really help you understand your policy. Elizabeth is exellent truely recommmed her for friendly and kind service! :)"
We responded:
"Thank you so much Kendrick! We really appreciate you telling others about our local insurance agency!!"
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Octovio Landeros

September 28, 2026

5 out of 5 rating by Octovio Landeros
"Excelente servicio 💯 recomiendo esta oficina. Elizabeth en especial es muy amable y explica muy bien 😊"
We responded:
"Thank you so much Octovio! Im so glad we could meet your insurance needs and thank you for the kind words about our staff!!"
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Kaitlin Gonzalez

September 21, 2026

5 out of 5 rating by Kaitlin Gonzalez
"State Farm handles all my insurance needs and they are so pleasant every time. Everyone that works here is beyond helpful. Great service"
We responded:
"Thank you so much Kaitlin for sharing your 5 Star experience! We really appreciate you telling others about our great staff!!"
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Bianca

August 24, 2026

5 out of 5 rating by Bianca
"Joy Collins was absolutely amazing to work with! She went above and beyond to help me and made sure I understood everything before moving forward. She was patient, kind, knowledgeable, and genuinely took the time to answer every question I had. It’s rare to come across someone who truly cares about their customers, and Joy definitely does. I’m so grateful for her help and would highly recommend her and Statefarm to anyone!"
We responded:
"Thank you so much Bianca for those kind words about our caring staff! I’m so glad we could help you with your insurance needs in Boise!!"
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John Brasich

August 10, 2026

5 out of 5 rating by John Brasich
"Great customer service! Chris and Alfredo always very helpful!"
We responded:
"We really appreciate your 5-Star Review John! I am so glad we get to help you with your insurance needs!!"
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Jose Lopez

July 27, 2026

5 out of 5 rating by Jose Lopez
"Great customer service! Friendly, helpful, and made everything easy. Highly recommend 👌"
We responded:
"Thank you so much Jose for the 5-Star Review! We really appreciate you telling others about your experience with our local insurance agency!!"
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Janet Langfitt

July 21, 2026

5 out of 5 rating by Janet Langfitt
"Staff always helpful great job and service thank you 💯"
We responded:
"Thank you Janet for the 5 Star Review of our local insurance agency! We really appreciate it!!"
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Rebecca Castillo

July 21, 2026

5 out of 5 rating by Rebecca Castillo
"Excellent service love the staff great service"
We responded:
"Thank you so much Rebecca for the 5 Star Review of our office! We are so glad we can help you with your insurance needs!!"
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Oswaldo Leiva

July 17, 2026

5 out of 5 rating by Oswaldo Leiva
"Gracias por la ayuda que nos das y la enseñanza de podernos al día con nuestra póliza de seguro de auto y lo mejor la atención que nos brindas gracias Elizabeth porq boy sastifecho con tu atención❤️"
We responded:
"Thank you so much Oswaldo for the 5 Star Review of our local insurance agency!"
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Kathy Cornell

June 10, 2026

5 out of 5 rating by Kathy Cornell
"Eduardo helped me set up drive safe and save..he was very kind and explained everything very well"
We responded:
"Kathy, thank you so much for sharing your story with others about our great staff! We really appreciate it and I'm so glad we could help with your insurance needs!!"
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Gendohimana Emmanuel

June 8, 2026

5 out of 5 rating by Gendohimana Emmanuel
"Alfredo was very helpful, I am very pleased with Chris Baldwin Agency and highly recommended!"
We responded:
"We really appreciate you sharing your positive experience with others Gendohimana! I’m so glad we could help and provide you a 5 Star experience!!"
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John Keane

May 26, 2026

5 out of 5 rating by John Keane
"I had a great experience with Joy Collins in regards to obtaining homeowners insurance on a house I am closing on in a few days. She and the office as a whole were FANTASTIC and very pleasant to work with. Took no time at all and was actually very relaxing and pleasant experience. Highly recommend."
We responded:
"Thank you so much John for sharing you experience with our office and wonderful staff! We really appreciate it!!"
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Fabian Zepeda

May 11, 2026

5 out of 5 rating by Fabian Zepeda
"Joy was really helpful 😃 in every step of the way, thank you !!"
We responded:
"Thank you so much Fabian for the 5 Star Review! We really appreciate you sharing your experience!!"
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Akram Khademi

April 1, 2026

5 out of 5 rating by Akram Khademi
"I would like to take a moment to sincerely thank Alfredo Garcia for his outstanding support. He is extremely professional, kind, and genuinely helpful.
We recently had an accident, and even though it wasn’t part of his direct responsibilities, Alfredo went above and beyond to assist us throughout the process. He showed great care, patience, and attention, which made a very stressful situation much easier for us.
I truly appreciate his support and highly recommend him to anyone looking for excellent service.
Best regards
Borhan"
We responded:
"Thank you so much Borhan for the 5 Star Review and kind words about our caring staff! We really appreciate you telling others about your experience!!"
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randy taylor

March 13, 2026

5 out of 5 rating by randy taylor
"Needed help setting up my drive safe and save beacon and Joy was very kind and friendly. Great atmosphere!"
We responded:
"Thank you so much Randy for the 5 Star Review! We really appreciate you telling others about our great staff!!"
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Lucas Yuja

February 20, 2026

5 out of 5 rating by Lucas Yuja
"Great service from Elizabeth! Fast, friendly, and east to work with. Highly recommend! :)"
We responded:
"Thank you so much Lucas for the 5 Star Review! Thank you for telling others about your experience!!"
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Tatum Cooper

February 1, 2026

5 out of 5 rating by Tatum Cooper
"This is me and my girlfriends GO-TO. We’ve had State Farm for years for several different vehicles and we always get the best deal! We also have renters insurance through them as well. Elizabeth and Chris are where it’s at!! 😎📍"
We responded:
"Thank you so much Tatum! It means so much that you took the time to tell others about our office. We really appreciate it!!"
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Victoria LoronA

January 22, 2026

5 out of 5 rating by Victoria LoronA
"The customer service here is amazing! They genuinely care about their customers!!"
We responded:
"Thank you so much Victoria for your feedback about our office and we do! We truly appreciate you telling others about our caring staff!!"
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Luis Martinez

January 13, 2026

5 out of 5 rating by Luis Martinez
"Great service! ELIZABETH and the team was very friendly and help me find best coverages for ny needs. Highly recommend!!!"
We responded:
"We really appreciate the 5 Star Review Luis! Thank you for sharing your experience!!"